My xbox game crashed and then when i went to resetart it i just went on to the xbox load...

Hello Jamie G, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

In this case you would have to contact support and ask them to help you create an out-of-warranty repair order. Remember to have the payment method associated with your profile to cover the repair cost. You can find the cost through this link

https://support.xbox.com/es-ES/help/hardware-network/warranty-service/getting-your-product-serviced

Remember that this forum is a discussion channel and that as an independent advisor, I am a common gamer just like you, so I am not a Microsoft/Xbox employee and I do not have access to the system to be able to help you beyond the recommendations that I give you. gave.

source of information:

https://answers.microsoft.com/thread/262ed2ed-17fa-4949-aa50-b0d0e7c5073e

This information is not mine, it is from the independent advisor Ulises F, the credits will be directed to his person.

This information may be in another language so you will have to change it yourself, I hope you understand.

I hope this information is helpful to you.

Merry christmas.

Greetings,
Oskayra.

Just did a reinstall but it didn't work, definitely seems to be an interaction with Xbox live causing the issue. I went offline loaded it up and seemed OK. I went to the dash and went online, with the game still open, thought I had managed a workaround
as I got to my save and managed to get the game to load however as soon as I tried to access the camp fire the game stuttered and crashed again. Hopefully the developer and Xbox live can fix this as it worked fine until yesterday.

hi please can you help me?

I updated fortnite this morning

went on xbox support to view status

went to games & gaming and saw a persona 5 royal issue

it says I may have problems launching games

I go into fortnite to load into matches but it just crashes my Xbox makes the screen turn black or turns it off.

I reported this issue over 9 hours ago and a resolution is still pending

I was playing Gears 5 and all of a sudden, a loading icon just popped up in the middle of my screen. I looked up what was going on and they stated that it suddenly crashed as the system update went out...thanks xbox 😡

Worst moment for me just happened.... I'm locked out of my game!! I was in the Nether with glowstones My game had been randomly freezing so I saved the game before returning from the Nether...went through the portal...... Game froze.... Restarted my xbox,
Went through the portal.... game froze. Restarted xbox..... went through the portal..... game froze.... restarted xbox loaded save from hard drive to the cloud. Logged in on Wifes Xbox, Loaded game went through the portal..... game froze.... Days of work forever
lost...