My Xbox Game Bar Looking For Group Is Not Letting Me Join Looking For Group Posts or Create...

The issue still remains, and I have done this countless times and it still does it.

Hi CreatorEli87





Greetings!



Thank you for posting in Microsoft Community.



Upon reading the description you have posted, it seems that you have an issue with Xbox wherein even though you have already change your privacy settings. You are still getting an error message saying "Your privacy settings prevent you from using Looking for Group". When you try to create a Post



We understand that you are quite frustrated about the fact that you are not able to use the Looking for Group option on your Xbox game bar. As it only gives you an error message "Your privacy settings prevent you from using Looking for Group". That is why we will do our best to provide you with the best possible options that you can try.

Let’s work together in finding the best solution to this issue.



For me to better understand the issue, I’d like to ask a few questions:

• Have you already tried to sign out and sign in back your account from your Xbox app by using the steps provided from this link: Switch between Microsoft accounts for gaming on your Windows device | Xbox Support. And checked if it has the same behavior?





In the meantime, we would like you to provide us with some answers first to the questions above. In order for us to provide you with a more accurate solution.



We look forward to your reply,



Sincerely

Khou Sun

Microsoft Community Moderator

I would actually like to contact the Live Support team. How may I contact them?

Hello



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



Thank you for understanding.





Sincerely

Khou Sun

Microsoft Community Moderator

Hi

You can contact the Xbox live support team by following the steps provided down below:

1. Please use this link: Contact us | Xbox Support
   
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
   
3. If not, please select the country/region it is showing and select the correct one among the lists.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
   Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.
   

Hope this helps,

Sincerely

Khou Sun

Microsoft Community Moderator