My Xbox froze and when I reset it, I lost all my game progress in all my games

Discus and support My Xbox froze and when I reset it, I lost all my game progress in all my games in XBoX Accessibility to solve the problem; My Xbox froze so I reset it. It logged me out. Once I logged in I had no game progress in any of my games and lost my game pass ultimate subscription,... Discussion in 'XBoX Accessibility' started by logan p1, Dec 5, 2022.

  1. logan p1
    logan p1 Guest

    My Xbox froze and when I reset it, I lost all my game progress in all my games


    My Xbox froze so I reset it. It logged me out. Once I logged in I had no game progress in any of my games and lost my game pass ultimate subscription, but it kept the profile picture And my gamer score

    :)
     
    logan p1, Dec 5, 2022
    #1
  2. Francia J. Win User

    My Xbox froze and when I reset it, I lost all my game progress in all my games

    Here's what happened, when we're resetting our console keeping games and apps it will delete all of our locally saved data.

    If you're playing your games while connected to Xbox Live they should re-sync and you should be able to continue where you left off.

    Now if it's not showing up on your end, we may need to re-sync them by performing a powercycle, make sure not to cancel any syncing prompt.

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​
  3. logan p1 Win User

    My Xbox froze and when I reset it, I lost all my game progress in all my games

    Some of them yes but even games like snow runner and gta story mode have reset
  4. Francia J. Win User

    My Xbox froze and when I reset it, I lost all my game progress in all my games

    Are you playing your games while connected to Xbox Live/Network connection or offline?

    Because if you're playing your games while offline, by resetting the console it will delete all local saved games.
  5. Francia J. Win User

    My Xbox froze and when I reset it, I lost all my game progress in all my games

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    You may have signed in under the wrong account, Logan. Have you tried tp sign in using other Microsoft accounts that you have?
  6. logan p1 Win User

    My Xbox froze and when I reset it, I lost all my game progress in all my games

    It did expire but it doesn’t explain the lost progress in all my games
Thema:

My Xbox froze and when I reset it, I lost all my game progress in all my games

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