My xbox elite series 2 is not connecting to my PC via USB

Did you find a solution to this problem? I updated my Elite series 2 yesterday, and now I have the exact same problem. Elite series 2 is recognized as a regular xbox controller and does connect via bluetooth, but doesnt work. Connected via USB-c the XBOX accessories app doesnt even recognize it...

Tried uninstalling and reinstalling the app, but that didnt help.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this BULKYMINK744030

Do you have another PC close?
If yes, try connecting the controller there and reverse the firmware using the method 2 from this article

https://support.xbox.com/help/hardware-network/...

Or this other option:

Connect the controller via USB then open Xbox Accessories App
Once there press Windows key + R and paste the next command in the box:

xboxaccessories:\\firmwareupdate?legacyDowngrade=true

Hit Enter and now Xbox Accessories App will prompt a message and the firmware downgrade process is going to start

But before that give this a try:

A. Reinstall your controller driver:
Press Windows key + X and select Device Manager > search something like Xbox controller category (or similar) > expand the category using the little arrow (">") > select delete/uninstall driver

Click OK, restart your PC and reconnect the controller.

B. Reinstall-update the Plug and Play Software Device Enumerator driver.

You can do it following previous steps, but now select Plug and Play Software Device Enumerator.

Can take a while, would be great to wait up to 15 minutes before trying again

My elite 2 when connected to PC via bluetooth loses connection and I am also experiencing sudden frame rate drops which I do not see when playing it with wired or keyboard or mouse. I did not had any issues with Elite 1 which connected via a usb
dongle. I updated the controller and the bluetooth feature is broken. Anyone got it to work on PC via bluetooth without any issues?

exactly the same issue here, have no problem with using my xbox one s controller on PC, but lots of disconnections and frame rate drops with elite 2

Hello xPandaSanx,

Have you connected your Xbox Elite Series 2 controller to anything else? If so, remove it from there, unpair it from your PC.

If you haven't already, download the Xbox Accessories App for the PC, connect your Elite Series 2 controller via USB-C and update the controller. (Make sure your PC is up to date too). After it's updated, then try pairing it via Bluetooth again.

Let me know if that helps,

-Hayabusa

Of course. On my Elite Series 2 I'm on FW 5.11.3118.0

It does not show on my PC / I cannot see it in the Xbox accessories because the console FW is too far ahead for the PC to understand at this time, however I am still able to use my controller to play my games on the PC when it is connected via USB-C. It does not register as a "Controller" on Bluetooth in this firmware.

I've reverted my controller to 4.8.1908.0 and it registers on the PC via Bluetooth. I have not had any issues with gameplay.

So no need to update now. If everything works, leave it be.