My xbox elite controllers light doesn't turn on and only some buttons work

Hi Officials, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Does this also happen if you play with it connected via a USB cable?

Have you tried to check the controller test on the Xbox Accessories App?

Press the Xbox Guide Button > Settings > Devices & Connections > Controllers & Headsets > Enter Test Mode (Click on the Conical/Lab Flask Icon beside the three dots ...).

Test the buttons here.

In case they are not working, and, If your controller is still under warranty, please, submit a repair request.

Register your device on this link: https://support.xbox.com/help/hardware-network/warranty-service/register-your-product

Then, fill out the repair form: https://account.microsoft.com/devices/select-device-for-repair

You can check the warranty terms here: https://support.microsoft.com/help/...ce-plans-and-terms-conditions-for-your-device

I hope this helps.

There is no lights on the a,b,x,y buttons on the Elite controller. The only light is the Xbox button, when you turn the console on.

hi my elite 2 controller don't respond anymore.

not one button, stick or paddles work but the controller is "on"= "home button" has light on...

i can't turn the controller off

when i open the accessories app there is only my standard controller displayed.

connecting to xbox with usb cable doing nothing

when i put them in the case: no "vibration"

on the elite 1 you can simply remove the battery but on elite 2 it's impossible.

is there a trick to turn the controller off and on?

thx

My console is the Xbox series X. My controller stopped working last night while I was playing a game and it said reconnect controller but it was still on. I’ve tried holding the pairing button but nothing happened. I’ve tried taking it out of range of my Xbox to see if it would shut off. I’ve tried restarting and unplugging my Xbox. But my elite controller still has the light on and won’t do anything. Even the button to change paddle presets isn’t turning those lights on.

hi my elite 2 controller don't respond anymore.

not one button, stick or paddles work but the controller is "on"= "home button" has light on...

i can't turn the controller off

when i open the accessories app there is only my standard controller displayed.

connecting to xbox with usb cable doing nothing

when i put them in the case: no "vibration"

on the elite 1 you can simply remove the battery but on elite 2 it's impossible.

is there a trick to turn the controller off and on?

thx

Hi Roman

I don't personally own a elite 2 controller but hears what i could find from google

"Find the Xbox button in the center top of your controller. Press and hold it down for six seconds. It should now turn
off. Turning it back on should automatically re-connect it to the last available Bluetooth connection"

I hope this is what you were looking for.

Also there isn't anything I can do to change the extra buttons without reprogramming the original xbox button layout. Although try and install the xbox app on your pc/laptop and see if you can change
it from there or search on youtube for button layout tutorials for your Elite 2 changes.