My Xbox elite Controller 2 will not charge or connect to my PC through the Bluetooth...

Discus and support My Xbox elite Controller 2 will not charge or connect to my PC through the Bluetooth... in XBoX on Consoles to solve the problem; What can I do or can I ask for a replacement? It was working fine as of last week then I left to go on vacation and came back and it won't charge on... Discussion in 'XBoX on Consoles' started by Preston Lincoln, Nov 5, 2022.

  1. My Xbox elite Controller 2 will not charge or connect to my PC through the Bluetooth...


    What can I do or can I ask for a replacement?

    It was working fine as of last week then I left to go on vacation and came back and it won't charge on my PC through USB C or even turn on via USB C and allow me to play the new call of duty. I tried connecting to my Xbox series S and it connects but very low battery and then it will not charge through the Xbox either.

    :)
     
    Preston Lincoln, Nov 5, 2022
    #1
  2. Panda-in-yale Win User

    Elite Controller 2 Bluetooth issues

    My elite 2 when connected to PC via bluetooth loses connection and I am also experiencing sudden frame rate drops which I do not see when playing it with wired or keyboard or mouse. I did not had any issues with Elite 1 which connected via a usb
    dongle. I updated the controller and the bluetooth feature is broken. Anyone got it to work on PC via bluetooth without any issues?
    exactly the same issue here, have no problem with using my xbox one s controller on PC, but lots of disconnections and frame rate drops with elite 2
  3. Mae Sev. Win User

    Xbox elite series 2 wont connect to xbox accessories app on my pc

    Hello Yeddy Yordan,

    Thank you for sharing this with us and welcome to Xbox Forums.

    Based on the information you provided, it seems that you're having trouble connecting your Xbox Elite Series 2 controller to the Xbox Accessories app on your PC. There could be several reasons why your Xbox Elite Series 2 controller is not connecting to the Xbox Accessories app on your PC or through Bluetooth. Nothing to worry, we'll work on this together.

    Before we proceed, I will be asking you few questions to help us understand the concern further:

    1. Have you tried connecting the Xbox Elite Series 2 controller to a different PC or Xbox console to see if it connects?
    2. Have you checked if the USB-C cord you are using is working properly by trying a different cord?
    3. Have you tried updating the firmware on the Xbox Elite Series 2 controller through the Xbox Accessories app on your PC?
    4. Have you checked if your PC's Bluetooth is turned on and discoverable?
    5. Have you tried removing any other Bluetooth devices from your PC's Bluetooth settings to see if that helps the Xbox Elite Series 2 controller connect?

    In the meantime, please ensure that your PC meets the minimum system requirements for the Xbox Accessories app. You can check the system requirements on the Microsoft Store page for the app.



    Next, please try the following steps to troubleshoot the issue:



    • Make sure that your Xbox Elite Series 2 controller is fully charged. You can charge it using the USB-C cable that came with the controller.


    • Try connecting the controller to your PC using a different USB-C cable. Make sure that the cable is fully inserted into both the controller and the PC.


    • If the controller still won't connect via USB, try resetting the controller. To do this, press and hold the Pair button on the back of the controller for 3 seconds, then release it. The Xbox button on the controller should start flashing rapidly, indicating that it's in pairing mode.


    • If the controller still won't connect via USB, try connecting it to a different USB port on your PC.


    • If the controller won't connect via USB, try connecting it to your PC via Bluetooth. To do this, press and hold the Pair button on the back of the controller for 3 seconds, then release it. The Xbox button on the controller should start flashing slowly, indicating that it's in pairing mode. On your PC, go to Settings > Devices > Bluetooth & other devices, then click "Add Bluetooth or other device". Select "Bluetooth" and follow the on-screen instructions to pair the controller.


    • If the controller still won't connect via Bluetooth, try resetting the controller and your PC. To reset the controller, press and hold the Pair button on the back of the controller for 20 seconds, then release it. To reset your PC, go to Start > Power > Restart.

    If none of these steps work, please try updating the firmware on your controller. You can do this using the Xbox Accessories app on your Xbox console. Connect your controller to your console using a USB cable, then open the Xbox Accessories app. Select your controller, then select "Device info". If a firmware update is available, follow the on-screen instructions to update your controller.



    I hope this helps you with the issue for your Xbox Elite Series 2 controller. If you have any further questions or concerns, please don't hesitate to ask.

    Kind regards,



    Microsoft Community Moderator
  4. coldtrain6989XD Win User

    Bluetooth? Xbox windows wireless adapter

    If your controller model is 1708 and 1797 (elite v2),

    you can use bluetooth connect the pc / mobile phone.

    1537, 1697, 1698 (elite) is not support bluetooth.
    My model is 1708
  5. SammyVS Win User

    Xbox 360 controller not working with Xbox Cloud Gaming.

    I'm Samy an independent advisor. Welcome to the community. How are you?

    This controller does not support xCloud. These are the controllers you can use.

    Official Xbox controllers

    Xbox Wireless Controller (Bluetooth or USB connection)

    Xbox Elite Wireless Controller Series 1 (USB connection only)

    Xbox Elite Wireless Controller Series 2 (Bluetooth or USB connection)

    Xbox Adaptive Controller (Bluetooth or USB connection)
  6. XBF Diego M Win User

    Are Xbox Wireless Controller user remap profiles supported when connecting to Windows 10 PC via bluetooth? Works fine when USB

    Hi

    Thank you for posting on the Xbox forums. I'd be happy to answer that.

    Customizing user profiles on a Windows 10 PC is not supported via Bluetooth. Any Bluetooth capable Xbox One controllers will need to be plugged in via USB-C or through the Xbox Wireless Adapter if you want to customize and use custom profiles. The Xbox Accessories
    app will not detect your controller over Bluetooth connection.

    Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  

    Things to keep in mind:

    • The Xbox Accessories app is only available on Xbox One and Windows 10.
    • To configure the Xbox Elite Wireless Controller Series 2, get the Windows 10 May 2019 Update (or later) and make sure your PC has the latest fixes.

      See how to get updates
      .
    • The Xbox Accessories app won’t detect your controller if you’re using Bluetooth to connect to your PC. Connect your controller using Xbox Wireless, or plug the included USB-C cable into the back of the Xbox Elite Wireless
      Controller Series 2 and plug the other end into your PC. For more info, see
      How to connect an Xbox One Wireless Controller to a Windows PC
      .

    I hope this helps!
Thema:

My Xbox elite Controller 2 will not charge or connect to my PC through the Bluetooth...

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