My xbox don' t open forza horizon 5

so i have pre oredered forza horizon 3 in the xbox app on my pc. i don`t have a xbox and would like to know why i can see the game in my inventory??

I appreciate you trying the steps. If this is the only game affected, you can submit a request to contact FH team. To help you, I've included their link below:

https://support.forzamotorsport.net/hc/en-us/re...

I can. it does not report any error

You can also try to refresh your operating system and delete all potentially corrupted data that restricts you from using your console normally without deleting your games or apps. Just a heads-up, doing this will erase the profiles on the console including Home Xbox designation but will not remove any installed games & apps on your console. You can download your profile back after the reset. Would that be fine with you?

If this issue persists, and only happens when playing FIFA, I suggest you also check with the game support for further troubleshooting.

Helios,

I tried this step But don't work. And

at Fifa, when I want to play Croatia against Argentina, it gives me an error and throws me out. Other countries and clubs are working