My Xbox doesn't allow me to insert disc

Yes it's not allowing me to insert the disc physically

So.... do I need to send it to repair

Hi, my name is Kyle and I'm an independent advisor.

To double check, is the console physically not accepting any discs?

If that's the case, your console may need to be serviced. You can submit a service request from this page: https://account.microsoft.com/devices

For more info: https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

The system will not allow a second disc to be inserted. If there is no disc engaged within the tray, then it'll allow you to insert a disc. If you're able to insert another disc, NBA 2K15 is not in your system.

Thanks I'll try my friends Xbox if I get the chance and I have tried that but the disc doesn't show up on my console when it's inserted when I insert the disc it comes out in the same position I inserted it in so I can tell it's not spinning at all

There is no way for me to "install from disc" any time the disc is inserted i get the good ol error "you dont own this game, please renew your subscription" and pulls up the store... the software sees the game im inserting and will pull up IE: skyrim for me to buy... so it knows im inserting skyrim into the disc drive...it just wont allow me to install it... i can make a video of