my xbox credits/points

hello

i am trying to get my credit reward points i have over 11000 points but cant access them and im getting frustated. i have contacted support but getting no where. they have told me to come here can someone please help me as everytime i buy something no points
are shown been on the rewards scheme for a while i get statements but always say zero

thanks

Lamiepie

:)

 

Xbox One - AnyOne Know How To Do Thread

Does anyone know where the Xbox One shows how many MS Points or how much credit you have on your account for purchasing digital games etc? Sure I have 2100 points on my account but can't see the credit listed anywhere?

 

Didn't receive my credits on the 15th, also can't log into my account

I haven't received my credits for my purchases in May credited to my xbox account

xbox rewards

You have 8,177 Credits

My remaining gems has not been credited in points. I believe I had 53.

And it no longer allows me to log in to xbox rewards to view my reward info..

Can you tell me the status of my 8177 credit reward points.

 

Hi Lamiepie. The last deposit made to your Microsoft account was on October 12, 2016 for 10,250 Credits. You can check this on your Microsoft Commerce page. You currently do not have any Credits pending. Since you have not yet unlocked
your MyVIP Star level, you currently do not earn payback on qualified purchases. You are at 97% to unlocking the first Star level. Once you unlock it, payback will be awarded every month thereafter. To learn more, visit our
FAQ page.