My Xbox controller won't work with my headset

I just went out and purchased a new headset, and I came home and tested it and all 4 of my headsets don't work with the one controller I bought but they work with my brothers controller. My controller is only around 2 months old and I need either a way
to fix this or refund.

:)

 

Need help with controller/headset problem

My controller works ok to operate console, but won't allow headset to work with it. Tested headset on other device & it works fine. Do I need to replace the controller?

 

Problem with Stereo headset

I bought the Xbox One stereo headset today, and after a frustrating day of trying to make it work properly, with xbox live down and all, anyway, I've tried to make the headset work with my Cod AW controller and it won't work, the controller recognizes
the adaptor but it does not produce any sound out of the headphones, the headset works with my other 3 controllers, what is causing this issue, the headset or the controller? all the controllers are fully upgraded.

 

Here is the info on getting the Controller serviced.
https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work You will put in a service request here:
https://support.microsoft.com/en-us/devices
under your console.
Change the category to Accessories and then under select issue type select Controller. Then input your PID number from the controller and click create repair order.

 

Do you know what type of headset it is?

It may help us look up solutions for the connection issue.

 

Yeah

 

Yeah

 

Yeah

 

Yeah

Accelerate

 

Yeah

Accelerate

Yes

 

Yeah

Accelerate

Yes

 

Yeah

Accelerate

Yes

 

have you checked the 3mm jack for anything blocking the connection? i know it can be an issue sometimes also does the xbox read the headset but the controlelr is int picking it up?

 

I tried a Hyper X cloud II and another strickly xbox hyper X, and a kotion each G2000. All didn't work. I'm almost positive its not a headset issue the only thing it could have to do with is what the console is set to which I tried all three stero uncompressed
and other 2.

 

check my reply to the Dainty