my xbox clips r freezing

Hi, Alex. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Please try setting up manual DNS settings.

1. Please go to Settings > Network > Advanced Settings > DNS settings >> manual

2. Primary DNS: 208.67.222.222

3. Secondary DNS: 208.67.220.220

Solution 3: Do a factory reset



1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

I don't mean to be rude... but what do you mean? Xbox Live freezes? The clips and screenshots freeze? Your clips and screenshots are not popular?

Can you please explain in a little more detail as to what you mean.

No one else having this issue? Did a hard reset but still had the issue happen last night. I did manage to get one 5 minute clip to record and not freeze the system. When the freeze happens, those clips are always unplayable and corrupted. Last night, the
one that did not freeze the system, was there and playable. When they are not there and corrupted, I get the 0x80040212 error code. Did some searching on that code and others are having the DVR not record clips but no mention of freezing the system.

My issue is that I upload clips to upload and then it gets to 50% and freezes then says it's unavailable, how do I fix this?

Hi there Ethan welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Try this on your console to see if it fixes the issue!

Open the Xbox Guide by pressing the guide button on the controller and select

Settings.

Select Network Settings.

Select Advanced Settings.

Under Change Settings select Alternate MAC Address.

Select Clear.

Allow the console to restart when prompted.

Then:

1. Turn off your Xbox using the power button on the console.

2. Once your Xbox has completely powered down, unplug the power cord from the back of the console. Don't simply unplug the cord from the wall's electrical socket — it must be disconnected from your Xbox.

3. Wait for 5 minutes, and then reconnect the power cord to both the Xbox console and the electrical socket.

4. Let another minute pass. If you're using an original Xbox One (as opposed to an Xbox One S or One X), watch for a small white light to appear on the Xbox One's power brick (the rectangular part of the power cord). Once the white light turns orange, you can turn your Xbox One back on. If you're using an Xbox One S or One X, just wait out the minute and turn it on afterwards.