My Xbox CAN connect to WiFi but NOT Xbox live

Discus and support My Xbox CAN connect to WiFi but NOT Xbox live in XBoX on Consoles to solve the problem; My Xbox one X console can connect to the wifi but not the Xbox live. When I run multiplayer tests I get the message: Can't finish multiplayer tests:... Discussion in 'XBoX on Consoles' started by sajida, Oct 30, 2022.

  1. sajida
    sajida Guest

    My Xbox CAN connect to WiFi but NOT Xbox live


    My Xbox one X console can connect to the wifi but not the Xbox live. When I run multiplayer tests I get the message:

    Can't finish multiplayer tests: Back up and try the test again. if it still doesn't work, there may be a problem with your network. (0x0000000000000000)

    All other tests find no issues. Console was working fine last night. My Xbox is 2-3 years old. Manufactured in 2019.

    I have tried all these solutions:

    -Restarting console

    -Unplugging everything

    -Power cycling console

    -Restarting the internet box

    -Factory resetting the internet box

    -Turning everything off and on

    -Changing the DNS

    -Clearing MAC

    None of these have worked.

    My internet is working fine on my: laptops, computer, phones, TVs, and PS4 console.

    Any help would be greatly appreciated.

    :)
     
    sajida, Oct 30, 2022
    #1
  2. CyTeK1978 Win User

    WiFi connection

    you should check what is the Problem,

    loosing WiFi connection

    loosing live connection

    loosing Internet connection
  3. Atrev316 Win User

    Account and profiles greyed out

    Its saying service alert on the live status. Im connected through my wifi network.
  4. CourtneyOK21 Win User

    Connection is good but Live is not working.

    I have same issue. My BF has an XB1 also in same house using the same wifi. His works, mine doesn't. I've connected to other wifi nothing works
  5. Private Rant Win User

    Wireless Adapter Malfunction

    So I just retried connecting... I can connect to my neighbors WiFi, but not my own. So it has nothing to do with the adapter. Now I think its just my WiFi.
  6. NeoTyrantx Win User

    Connecting to X box live

    I'm using a cable now, it works but.. my connection is worst than what it was using my wireless, that honestly makes no sense to me but would my IP have something to do with why my wifi doesn't work anymore or should I try using my wifi again?
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My Xbox CAN connect to WiFi but NOT Xbox live

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