My Xbox boots to a black screen after my brother put his account on it. How do I fix?

The power button on my Xbox started flashing when it got to the startup screen after that the screen turned black and it booted up normally

My Xbox one started going black after the beginning load up screen. It will only play Somme games now. I believe Xbox has gone to junk with the Xbox one! How do I fix this?

I have just experienced the same issue. My Xbox crashed in the middle of an update and now after the green boot up screen I get the black screen of death. I've tried soft and hard reboots and after holding down the sync and eject button I am now stuck in low resolution black screen of death.

Not sure what I'm supposed to do and now my sons and I are without a gaming machine.

Hi there! This is Virginia O.

I understand that you are experiencing issues with your Xbox with a black screen.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please reset the display settings of your Xbox. Be guided with the following steps:

If there's a disc in the console, eject it.

On the console, press and hold the Power button on the front of the console for 10 seconds to turn off the console.

Press and hold the Power button and the Eject button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. Don’t let go until you hear the second beep or see the console start up in low resolution mode (the Xbox startup screen will appear slightly pixelated).

Note If you have an Xbox Series S or Xbox One S All-Digital Edition, press and hold the Xbox button  and the Pair button  instead, as your console doesn’t have an Eject button.

In either case, this will start up your console in low resolution mode (640 × 480).

To change this setting, press the Xbox button  on your controller to open the guide. Go to Profile & system > Settings > General > TV & display options, and then select the resolution that you want from the options under Display. For more info, go to the article "How to change the TV display settings on your Xbox".

If you’re required to complete these steps on every startup, change your TV connection to HDMI as shown in step 3 of the section below, "Your screen is blank, and you use an AVR in your setup."

For your reference, please visit this link: https://support.xbox.com/en-US/help/hardware-ne...

Thank you for your cooperation.

Yeah, happened to me and my brother. It was seriously left on the green screen for 5+ minutes. It only did it initially and then booted up fine after that.