My Xbox App Wont Let Me Login Please Help

Hi ���������� ������ҒΩRΔ GΩD,

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Thank you for understanding.

Kind regards,

Lavenia

ive tried reinstalling and everything nothing seems to work sorry for the late response but i just have no idea at this point apps updated too

Hi ���������� ������ҒΩRΔ GΩD,

Thank you for reaching Microsoft Community. We're sorry for the inconvenience this has caused you.

I am aware that you've been experiencing issues with logging into the Xbox app for months now. I am here to help and let us work on this and both isolate the issue. Allow me to ask a question.

• Have you tried resetting the app?
  

You can do this by following these steps:

1. Press the Windows key + I to open Settings.
   
2. Click on Apps.
   
3. Scroll down and find the Xbox app.
   
4. Click on the Xbox app and select Advanced options.
   
5. Scroll down and click on Reset.
   

Here are some steps that you can try to fix the issue:

1. Check your internet connection:
   
   Ensure that your device is connected to the internet and that your connection is stable.
   
2. Update the Xbox app:
   
   Make sure that you have the latest version of the Xbox app installed on your device. You can check for updates in the Microsoft Store.
   
3. Clear the Xbox app cache:
   
4. Clearing the cache can help resolve issues with the app. To do this, open the Xbox app, click on the three dots in the top right corner, select “Settings”, then click on “Storage”. From there, click on “Clear local saved games” and “Clear local Xbox 360 storage.
   

If resetting the app doesn't work, you can try uninstalling and reinstalling the app. To do this, follow these steps:

1. Press the Windows key + I to open Settings.
   
2. Click on Apps.
   
3. Scroll down and find the Xbox app.
   
4. Click on the Xbox app and select Uninstall.
   
5. Once the app is uninstalled, go to the Microsoft Store and reinstall the app.
   

For other troubleshooting guide, see Fix problems signing in to the Xbox app - Microsoft Support.



If you're still having issues after trying these steps, please let me know and we can explore other options.

Kind regards,

Lavenia

What kind of device are you using for the app?? Have you completely deleted app and reinstalled then tried again?? Sometimes when the app gives me issues I have to restart my phone too. Please let us know.

It wont let me login to my xbox account