My xbox app on mobile trying to send friend a pic keeps saying "something went wrong....

same thing happens on another phone as well and to my friend it works sometimes after a few tries sometimes takes 20 tries sometimes 1 or 2 or 3 tries

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please try it on another phone and check if it will work? Thanks!

Yeah I've tried the Xbox Game Bar app, if I try to send a message it says "Something went wrong, try again later" and if I try to add a friend it won't let me.

When I try using the Xbox app on PC it won't even let me browse the community tab and everything I boot up it has a notification to change my Privacy settings even after I change them, reboot, logout, login.

With the app on Android I get an error icon when I try to add a friend or send a message.

Sorry to hear it. If power cycling the console by holding the power button on it for 10 seconds doesn't work then you may need to try a factory reset. There is an option to keep installed games and apps on the console so you won't need to redownload
them.

The solution to this problem is a factory reset (keeping games and apps):

If you can not reset your console via the settings menu as seen here:

Settings > System > Console Info & Updates > Reset console > "keep games and apps".

You will need to reset your console in a pre-boot state:

1. First, eject any discs.

2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

3. Wait 30 seconds, then plug the power cord back in.

4. Press and hold the BIND button (to connect controllers) and the EJECT button (located on the front of the console), and then press the Xbox power button on the console. Continue holding the BIND and EJECT buttons for 10-15 seconds.

5. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

6. The console should power up and take you directly to the Xbox Startup Troubleshooter.

7. Select to reformat the console keeping games and apps.

If that does not work you will need to factory reset the console using the USB method. This will erase everything on the console:

https://support.xbox.com/en-US/xbox-one/console/reset-factory-defaults-using-usb-flash-drive