My Xbox account was hacked and permanently banned while I did not have access to it

Discus and support My Xbox account was hacked and permanently banned while I did not have access to it in XBoX Accessibility to solve the problem; On 2/28/23 my Xbox account was hacked and the hacker began to send inappropriate messages to one of their accounts. I did not have access to my account... Discussion in 'XBoX Accessibility' started by Adam Matula, May 27, 2023.

  1. Adam Matula
    Adam Matula Guest

    My Xbox account was hacked and permanently banned while I did not have access to it


    On 2/28/23 my Xbox account was hacked and the hacker began to send inappropriate messages to one of their accounts. I did not have access to my account because the hacker changed my password so I could not delete the messages. I managed to regain access to my account but it had already been permanently banned at that time. I filed an appeal and received a case review asking that I change my password and turn on two factor authentication and I would be unbanned. The only problem was that my verification info was a landline and could not receive the code required to verify my account. Since I couldn’t respond to the case review, it was closed and said I had to contact support on my banned account, but I couldn’t contact support because I was banned. I have no idea what to do.

    :)
     
    Adam Matula, May 27, 2023
    #1
  2. Adam Matula Win User

    My Xbox account was hacked and permanently banned while I did not have access to it

    No, just Xbox, but that’s all I use this account for
  3. DeniqL Win User

    My Xbox account was hacked and permanently banned while I did not have access to it

    In that case I believe the only option is to keep trying with support Adam.
  4. Adam Matula Win User

    My Xbox account was hacked and permanently banned while I did not have access to it

    I changed my account information, it’s just that my case review was closed and support hasn’t helped me at all with reopening my case review.
  5. DeniqL Win User

    My Xbox account was hacked and permanently banned while I did not have access to it

    Hmm this is quite a tricky situation. We're you banned from all Microsoft services?
  6. Adam Matula Win User

    My Xbox account was hacked and permanently banned while I did not have access to it

    They either mistake my other account I’m replying with as the account that is banned or they just don’t do anything
Thema:

My Xbox account was hacked and permanently banned while I did not have access to it

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