My Xbox account was compromised and the linked email and phone number was changed

Contact support and ask for an unauthorized access case

Also trigger an compromises account case on outlook.com by clicking can't access my account

The important thing is to open an unauthorized access case

You won't have access to your account nor will anyone else while they investigate

Hi there Gb welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I had a similar issue a few years ago! This is how I recovered my account!

You need to create another account. Once you make the account, you should use the new account to login and select “forgot password.”

Choosing the “forgot password” option will send you a link to fill out some questions and information so Microsoft can verify that is your account, then you need to wait for Microsoft to contact you for more assistance and the recover your account!

Try this support page.
https://support.microsoft.com/en-us/help/12407/microsoft-account-change-email-phone-number You can't change the email for the Xbox account, but you can change the email for your Microsoft account that is linked to your Xbox account.

Hello marting_589,

Couple of things:

1. Accounts cannot be linked according to this article, but you can change the email address or phone number for your Microsoft account by reviewing the section "I want to add a new email address or phone number."

3. We always recommend changing your password if you believe an account has been compromised.

Please let me know if this answered your question by selecting "Yes" below.

Yes, if you go to this link - https://go.microsoft.com/fwlink/?LinkId=529489 - you can change or add an email, or a phone number.

If you need further help, here's a support article about this - Change the email address or phone number for your Microsoft account.