My xbox account thinks it is a child account when it isnt.

Discus and support My xbox account thinks it is a child account when it isnt. in XBoX Accessibility to solve the problem; I am currently trying to buy minecraft java edition with my new email because my old one has been deactivated and i cant migrate that account to my new... Discussion in 'XBoX Accessibility' started by Dylan...., Jul 12, 2022.

  1. Dylan....
    Dylan.... Guest

    My xbox account thinks it is a child account when it isnt.


    I am currently trying to buy minecraft java edition with my new email because my old one has been deactivated and i cant migrate that account to my new email. All the details for my new microsoft account are above the minimum age for an adult microsoft / xbox account. When i try to buy minecraft or edit or even access my privacy / other settings of my xbox account i get redirected to the family and online safety page.


    My xbox account thinks it is a child account when it isnt. [​IMG]


    :)
     
    Dylan...., Jul 12, 2022
    #1
  2. Lucas Lauer Win User

    My xbox account thinks it is a child account when it isnt.

    Hello, Dylan..... Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Changing your Microsoft account birthdate does not change your Xbox profile birthdate. You could have changed your Microsoft account birthdate, but your Xbox profile still has a child birthdate.

    If you are completely sure that you never changed your Microsoft account birthdate and it is an adult account now (which would make your Xbox profile be an adult profile too), then please check if there are other members on your family group:

    https://account.microsoft.com/family/home

    Waiting for your follow-up.
  3. AndyYang# Win User

    Error code 0x80a40026

    This isnt working for me, when i use my parent account, it still says “Sorry, (child account) you’ll need to ask for permission.
  4. Joc Holliday Win User

    Xbox one screen time inaccuracy

    Hey Ronnie,

    It honestly sounds like Child One isnt signing out of their account and child two is signing into their account.

    It would make sense for the hours if you think about it. More then one account can be signed in at a time.

    It automatically assumes child one is playing just because the account is signed in
  5. Paul1708 Win User

    Update Family Status for Online Safety

    There isnt away to transfer or move achievements to a other account to aviod cheating. You can block certain things on a adult account in prviacy settings however has its a adult account your son will just be able to turn them back on when he likes. The
    only way to set up child limts is on a child account
  6. ngocphi Win User

    Passcode Required to Purchase Points?

    If your sons account isnt set up as a child account you cannot add parental settings
Thema:

My xbox account thinks it is a child account when it isnt.

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