My XBOX account location won't update to my actual country. Why is that?

Discus and support My XBOX account location won't update to my actual country. Why is that? in XBoX Accessibility to solve the problem; I am trying to change my gamertag and the process is working up until the part where I have to add a billing option. My preferred billing option saved... Discussion in 'XBoX Accessibility' started by monkeybrains113, Nov 20, 2023.

  1. My XBOX account location won't update to my actual country. Why is that?


    I am trying to change my gamertag and the process is working up until the part where I have to add a billing option. My preferred billing option saved in my Microsoft account does not show up in this menu, and my preferred country is locked to the United States, even though I am in a different country.

    Also, sometimes when I try to change my gamertag it shows an error message.

    Why is this and how do I fix this?

    :)
     
    monkeybrains113, Nov 20, 2023
    #1
  2. ngocphi Win User

    My XBOX account location won't update to my actual country. Why is that?

    From.the sounds of it you aren't in an xbox live country

    What country are you I

    If you are using a pc and in one of the expanded regions you have to use the app

    xbox for pc and xbox live for console are different

    The expanded regions only affect the pc side not consoles
  3. monkeybrains113 Win User

    My XBOX account location won't update to my actual country. Why is that?

    I am in Jamaica, which I think is an expanded region. I am also using a PC, but have also tried doing it from my phone.
  4. Mister Getafix Win User

    please help

    Heya!

    What country are you located in?

    Does your account info and location match your console info and location and do those both match your actual location?

    To be sure follow the steps on the
    region change site.


    Keep in mind that countries not listed on the
    supported countries page
    may not allow for the use of Xbox Live.

    Post back and let us know what you find!
  5. ngocphi Win User

    downloading games

    Does your physical location match the location of yiur account?

    Like country for your actual country?

    If not that would be why

    They need to match to avoid issues like region locks fyi this is region locked
  6. frichieny Win User

    About Region Blocked Games :(

    Sir Daft How can I know if i have a account billing that is the same as my actual location

    In my country we dont really have credit cards

    so yeah ..... hihi

    We bought the xbox at NJ so I dont know why it is not support it
Thema:

My XBOX account location won't update to my actual country. Why is that?

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