My Xbox account is currently linked to a Ubisoft account that was closed due to inactivity

you will need to open a ticket with ubisoft, as it is connected on their servers which microsoft have no access to.

stop copy and pasting, you have not even got the company name correct.

Hello ThickTacoMeat, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I would like to let you know that it is not possible to unlink third party accounts directly from your Microsoft account.

You can try working to Activision support and check with them the options you may have.

Hello Derek, thank you for your support and advice.

I will take your advice and contact the Ubisoft Support channel in order to have them help me manage the link.

My only concern is whether they will be able to manage an account which no longer exists, as it was terminated due to supposed inactivity.

Hello Soroush Ghelmani



Greetings!



Thank you for posting in Microsoft Community.



As per my understanding, you have Ubisoft account already linked to your Xbox account and you don't have access to the Ubisoft account and is trying to link another Ubisoft account to your Xbox account and is unable to proceed due to an error. Let us check and see on what we can do to help resolve your concern in a timely manner.

According to the Ubisoft support page, you can only link one Ubisoft account per Xbox Live account. If you want to change the Ubisoft account linked to your Xbox account, you need to contact Ubisoft support and request them to unlink your current Ubisoft account. However, this may result in losing some of your game progress, achievements, and rewards.

Alternatively, you can create a new Xbox Live account and link it to another Ubisoft account. However, this may also affect your game access, subscription, and purchases on your original Xbox Live account.



To contact Ubisoft support team, you can click on contact us button that you can find at the bottom on this link: Linking other accounts to your Ubisoft account | Ubisoft Help



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,