My xbox account has restrictions on M rated games. I am 23.

Casey Webster · Jan 31, 2025

I need the restrictions removed from my account. I read on a 4 year old Reddit post that it's not possible to change the restrictions without an Xbox which I don't have. I don't know if that's still true or not but if it is true, someone from Microsoft needs to change it for me.

:)

Casey Webster

I've already checked both, I'm the family organizer.

Janet_C

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

Are you part of a family group?

You can check it here

https://account.microsoft.com/family/home

Additionally, check if your date of birth is correct here

https://account.microsoft.com/profile

Best regards!

Tailslide

My son has a paid xbox live gold subscription and I am able to download the free xb1 games under it including the rated M ones because I do not have content restrictions set.

Are you saying there is some special restriction that you can't download the free xbox 360 games under a child xbox live gold account?

steeledwand7664

Microsoft has the means for child accounts to be restricted from receiving friend requests and/or chatting with people not in the friends list but that is up to the parents of the child to put those restrictions on the account.

M rating in games are only for the campaign portion of the game the online portion of games are not rated. And the ratings are only for purchasing the game an M rated game can only be purchased by an adult by law. Once the game is purchased there is no way
for MS to control who plays the game.

HassanB

Hello,

You cannot download M rated or NR (not rated) demo's on a child account. There is no setting that will allow you to do this as this is prevented by different laws and restrictions.

If you wish to download this demo you would need to download it with an account that has an account age of 18+.

My xbox account has restrictions on M rated games. I am 23.