My xbox account got hacked so I put in a Microsoft security info change request, and I...

My parents' Microsoft account, which is the one I am using right now, is used on my Xbox. When my Xbox was hacked, I changed my pin multiple times, and put in a security info change, which I am trying to cancel. I'm worried that if the security info change goes through, I might not be able to access this account, and therefore the Xbox. Today when I tried to cancel the security info change request, it asked me to put in the last four digits of my father's phone number, which is no problem. Then, it would text that number a code to enter, then it would cancel the request. The thing is, I have absolutely no idea where my father's phone is, and even if I did somehow manage to retrieve it, it has probably been completely wiped. I believe the security info was supposed to change to my grandfather's, who is still alive and well. I made the request 14 days ago, and I have 16 days left before it goes through. I'm pressed on whether to let it go through or to try and cancel it. What should I do?

én vagyok pls engegybe

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My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account.

He deleted the original email of my account which is "*** Email address is removed for privacy ***" then somehow changed the account email to another one named
"*** Email address is removed for privacy ***" (These info is shown in first image, check attachments).
After doing so, he got raid of all my security stuff like verify phone number and email.He was clearly hacking my account. He literally deleted my original email of this account "*** Email address is removed for privacy ***", if he is not hacking this account, he has no need to do it...

I really need help!

"My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account."

You didnt actually give him the verification codes did you? If so this would've been what allowed everything else that happened afterwards to occur.

Hi, my name is Ezequiel and thank you for your question and for reaching out. Hello Robin and Kelby Karnes how are you?

It would be great if you had your father's cell phone, but since you don't have access I suggest you wait for the deadline.

You've done well to strengthen your account security, I'm sure they won't try to steal your account again.

I'd suggest adding additional security information to your account if you believe you've been hacked and someone is attempting to use an alternative email address.

But first contact xbox support.

Here's some info on how to change your MS account email

And here's some info about account security link

This happened in my household too, via my son's Minecraft account which was attached to my Microsoft account. The account was hacked, info changed and ultimately rather than helping me regain access, Microsoft just said they permanently closed (aka deleted) the account, nothing recoverable. The emails from support are just a jumble and make no sense. They say they can't proceed with account recovery "because security information was changed" - yes, by the hacker! - and then "We are unable to make changes to the account's security information because security protocols have been put in place and the Microsoft Services Agreement was accepted when the account was created."

Anyway, of course the account info is still there somewhere. Anyway, all I want at this point is to regain my skype account and transfer it to a new MS account. I had many contacts and chat history there, plus skype credit. MS chat support seems down most of the time, really hating MS at this point. I would be happy to prove it's my account, why is this so hard.