My X-box Gold account doesn't show on my account

Dethk1ok40 · Feb 14, 2015

Hi there guys.

I've loaded a X-box live Gold membership onto my account via my laptop...I got a confermation e-mail saying it is indeed loaded,but when I put my X-box on it doesn't show that it's linked.

Please help

:)

AndyHolms · Feb 14, 2015

Bejeweled 3 game not showing friends scores on my account

My account fails to show my friends scores in game on Bejeweled 3. This only happens on my account name on my x-box 360, though when I use another account on my x-box 360, the scores are shown. Even using my account on another x-box 360, friends scores
are still not showing. Is there a bug on my account only? Is there a way to re-set my x-box account to when I first created it, deleting my gamer scores? This is frustrating me on my favourite game.

Weohstan · Feb 14, 2015

Syncing account information, Hotmail - Outlook.

I have an X Box 360 signed in with my Hotmail account and have the Gold member ship, and I just bought the X Box One and signed in with that using my Outlook account. I was thinking they were the same. I used a gift card and bough a game through the store
and noticed that my Gold account was not showing. Is there a way to merge the two accounts into one so I could use my Gold subscription on my X Box One?

Thanks

Boombaa · Feb 14, 2015

Hi,

It could take some times when you do this from your computer and before it applies to your console profile.

To speed up this process, try to do a network connection test from your console and then check if your Gold subscription is applied.

Dethk1ok40 · Feb 14, 2015

Thanks for the suggestion...but it doesn't show up under my network

onyxishere · Nov 1, 2018

To do a connection test from the console head to Settings>System>Network and then click on Connection Test.

This will log your gamertag out. When you log back in it should show as a Gold membership.

EnragedEndymion

I need help recovering my x box live gold account

benjy9112

Just bought x box for my son, he got one month free gold membership with it, purchased 12 month gold membership in Sainsbury's this morning, he entered redeem code but its not showing up in account history or transaction history yet,

DoubleBender

I have an x-box live account but even though it's showing my GamerTag, it still says I'm not connected to x-box live. I've checked and all of the other services are running fine except for x-box live. This has been happening since last week. It's probably
been about four days without no connection and I know that there's no problem with my internet connection. How can I check to see when I last renewed my x-box Gold subscription?

Thanks,

Tony Trout

THEOrbitalGAMER

I have the same problem. My Microsoft account purchase history doesn't show anything on it- yet I renewed X box Gold yesterday- (appears on my Paypal and I'm assuming that worked OK) and have just paid for a skin pack now. The skin pack was debited on paypal
but would not download and some error screen saying a problem with the payment account. So it has gone out of my paypal account but not available to download. Have tried the support xbox link above and it just says website not available.

Boombaa

Hi,

It could take some times when you do this from your computer and before it applies to your console profile.

To speed up this process, try to do a network connection test from your console and then check if your Gold subscription is applied.

My X-box Gold account doesn't show on my account