My Windows 10 XBox app shows prices from different region and doesn't let me use Game Pass.

Discus and support My Windows 10 XBox app shows prices from different region and doesn't let me use Game Pass. in XBoX Accessibility to solve the problem; So my region is Spain, and it is correctly set in Windows. When I install and open the XBox Windows 10 app I see prices in what I think are yen... Discussion in 'XBoX Accessibility' started by snowsDS, Jun 30, 2022.

  1. snowsDS
    snowsDS Guest

    My Windows 10 XBox app shows prices from different region and doesn't let me use Game Pass.


    So my region is Spain, and it is correctly set in Windows. When I install and open the XBox Windows 10 app I see prices in what I think are yen (crossed Y) signal, and a message that my Game Pass Ultimate is not available in my region.

    Of course trying to get in touch with support is basically impossible, I have tried all the options, lost a bunch of time, and there is no way to get through to the phone or chat support.

    What do I need to do to get this fixed? I haven't even ever connected to Japan via a VPN, no idea how this happened and it is frankly ridiculous.

    :)
     
    snowsDS, Jun 30, 2022
    #1
  2. Francia J. Win User

    My Windows 10 XBox app shows prices from different region and doesn't let me use Game Pass.

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Kindly repair and reset the Xbox App by following the steps below:

    Settings > Apps > Apps & Features > Search for Xbox > Advanced Options > Repair > Reset.
  3. nathan rossiter Win User

    My Windows 10 XBox app shows prices from different region and doesn't let me use Game Pass.

    Well it surely didn't help me. I live in Ireland and yet your terrible and useless PC app is displaying my currency as British Pounds.
  4. A Skilled Shot Win User

    Game Pass on PC not working.

    So on your PC you need to make sure the
    game pass ultimate account is signed into the
    Microsoft store app, You might want to try installing the
    xbox(beta) app
    on windows as well and try downloading from there.

    Not all of the game pass games between Xbox and PC are the same, the xbox(beta) app will show you all the available and installed windows game pass games

    US xbox(beta)

    CAN xbox(beta)
  5. Malacath Win User

    Does the Fallout 4 Season Pass show up under the games & apps?

    No it doesn't show up in my games and apps.

    If you check the season pass in the store it should say manage instead of showing the price.
  6. Emerykill Win User

    Please Help Game pass On Window Store PC Gear of war 4 can't download.

    Hey

    If you click on the game title it should then show a install button has part of game pass. If it doesnt and still shows that price you want too make sure your gamepass is active

    http://account.microsoft.com/services


    also that your signing into the windows store with that microsoft account in the top right. Also what region is that is gamepass in your region ?

    full region list can be found here
    https://support.xbox.com/en-US/billing/xbox-subscriptions/xbox-game-pass-faq
    my game pass is active and i use address at USA

    Please Help me. T T
Thema:

My Windows 10 XBox app shows prices from different region and doesn't let me use Game Pass.

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