my wifi connection is getting disconnected since installing an external hard drive

Discus and support my wifi connection is getting disconnected since installing an external hard drive in XBoX on Consoles to solve the problem; I have an Xbox One and just purchased a Toshiba 1TB external hard drive. It connects ok and initially everything seems ok but the wifi connection... Discussion in 'XBoX on Consoles' started by stuartfullbrook, Jan 2, 2020.

  1. my wifi connection is getting disconnected since installing an external hard drive


    I have an Xbox One and just purchased a Toshiba 1TB external hard drive. It connects ok and initially everything seems ok but the wifi connection randomly gets disconnected and the only solution ive found is to unplug the hard drive . Help

    :)
     
    stuartfullbrook, Jan 2, 2020
    #1
  2. stuartfullbrook Win User

    my wifi connection is getting disconnected since installing an external hard drive

    First be sure that the hard drive you are using is a USB 3.0 and xbox compatible hard drive, most times like this when using an incompatible hard drive the hard drive may work but can interfere with the other functions of the xbox
    hi there. Yes it is both USB 3.0 and xbox compatible as far as i'm aware as my other son has an identicle one but the only difference is he uses a signal booster with is classed as wired rather than wireless
  3. i R Mr PuPPy v2 Win User

    my wifi connection is getting disconnected since installing an external hard drive

    First be sure that the hard drive you are using is a USB 3.0 and xbox compatible hard drive, most times like this when using an incompatible hard drive the hard drive may work but can interfere with the other functions of the xbox
  4. GavinTheKidd Win User

    my wifi connection is getting disconnected since installing an external hard drive

  5. stuartfullbrook Win User

    my wifi connection is getting disconnected since installing an external hard drive

    i rebooted the xbox earlier and it seemed fine. we didn't however try power cycling which i believe is different i guess
  6. Ricardo Lechuga Win User

    Help,my Xbox has turned on me

    If you have an external hard drive connected via USB disconnected and it performs a power cycle, check for the same error without connecting the external hard drive
Thema:

my wifi connection is getting disconnected since installing an external hard drive

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