My wife's microsoft and xbox account are linked to an unknown email and her old one says it...

I have tried the beta a little. Seemed like it would be fun with friends.

Just to update my issues with EA and my wife's account I was able to final change the emails associated with the accounts. She called back to get her Live account linked to the correct account. Now, none of the EA/Origin accounts work. And they say call
MS to be sure her gmail is the email linked to her MS account. It is because that is the account she uses to sign in with.

My old email got stolen by my ex-wife, so I closed it...but now I cannot access my 20+ year old gamertag, SMaRtguy381983 with the original email being *** Email address is removed for privacy ***

Was the old email a Microsoft email on your Microsoft account?

If so, then when you closed the Microsoft email you also in turn closed the Xbox account.

The Microsoft email IS the Microsoft account which in turn IS your Xbox account (gamertag) . They are all one in the same.

When I signed up for an Xbox account many years ago for my son, I used my wife's yahoo email address for the Microsoft account and it also uses her Microsoft password. She would prefer that her Microsoft account is not used for Xbox and therefore neither
is her yahoo email and Microsoft password.

Whatever accomplishes this end will do!

Thanks for offering to help as troubleshooting this on our own has proven more difficult than expected.

Hi Ernie, my name is Jhon, and will be a pleasure help you

It sounds like you're facing a confusing situation with sharing your Game Pass Ultimate subscription and profiles across two Xbox consoles. Here's what you can try to fix the "failure to log into email account" message and access your wife's Cloud saves:

Confirm Account Associations:

Ensure your wife's Microsoft account (the one with her email) is correctly associated with her Xbox profile on the second console. Double-check the email address linked to the profile.
If it's not her email, sign out and sign back in with her correct account.

Check Home Console Designation:

Verify that the first console you used to activate Game Pass Ultimate is set as the "Home Xbox" for both your and your wife's profiles. This allows everyone on the console to access your shared Game Pass subscriptions and Cloud saves.

To check this, on the first console, go to Settings > General > Personalization > My home Xbox. Make sure "This is my home Xbox" is checked.

Sign Out and In on Xbox App:

On the second console, have your wife sign out of both the Xbox app and any games. Then, sign back in using her Microsoft account again. This can sometimes refresh account associations and resolve login issues.

Additional Tips:

Make sure both consoles are running the latest Xbox system updates.

Avoid using the same email address for multiple Microsoft accounts. Separate accounts for you and your wife will make management easier.

Remember that Cloud saves might take some time to sync between profiles, especially if there's a lot of data or slow internet speeds.

I hope this helps! Don't hesitate to ask if you have any further questions or need additional clarification.

How do i unlink a playstation account from windows?

I linked my wifes Microsoft acount to my ps4 by a accident. Is there a way to unlink hers so i can link mine. Pls

I did the same thing but i have two accounts but i didnt remember which account was my best microsoft account and then i choose the wrong account but i cant unlink the wrong account is there a way on the microsft page to unlink the ps4 account?

I forgot I used my email from my brothers microsoft account, so when I went to link mine it connected to his account, I removed my email and created a new microsoft account for myself and when I tried to link it (I assumed since it was the same email it
would have to follow my new microsoft account) but to no avail, now I'm screwed lol