My uncle made an account on my xbox with game pass and I changed the email password and he...

When I enter my email into the first box it says that my information is correct, so I change my password but then it changes the password for another account I made because when I first got my account compromised my email changed to the account then I somehow made another account with the email that was originally on the account

Hello Christian, if I link another email I made for him could I change my email password without it logging him out of his xbox. Like could he use his email and password for the Xbox as well?

Hello,

Thanks for the support message.

If your uncle has forgotten his Microsoft Account password, please inform him that he can follow the troubleshooting steps in this article here.

support.xbox.com/.../lost-password-solution

If your uncle has forgotten the EMAIL to his Microsoft Account (this is the email he used to sign into his account) then he can try the troubleshooting steps in this article.

support.xbox.com/.../forgot-microsoft-account-solution

If your uncle can't get back into his account and knows the email address OR the phone number to the Account, but he no longer has access to any of the security proofs (NOTE: A security proof is an email or phone number Microsoft uses to send a security
code to. This is to verify you're the account holder) then he can recover his account by filling out an ACSR form.

https://account.live.com/acsr

Should you have any other concerns, feel free to post back.

Cheers!

I'm having the same problem with my brother's account, we made an email for the account, but he never used it, and I was the only one with the password. Now he tells me JUST recently to change his email account, wish he would have told me sooner.

But anyways, my guess is that we will have to contact support and have them change the email. This probably happens when the email gets deleted for not being in use for so long.

He changed my email and password to the account