My suspension ended, but I cannot talk to anyone

There appears to be an issue that has been happening lately. It appears that if an enforcement action was extended then there may be no additional notification and the enforcement site does not reflect this extension. The only way
to currently find out if an enforcement action was extended is to contact Xbox support.

1-800-4my-xbox if you're in the US/Canada or
http://support.xbox.com/contact-us They cannot assist with enforcement, but they can tell you if you still have an active enforcement action not showing on the website.

Hello, I am from Italy... I'll try to find the number for the Itlian support and call them. I will post directly here if I need more help. By the way, I am shocked by how the enforcement team states in his homepage how they are accountable for what they
do, but still they do not have some sort of way to contact them. UNBELIEVABLE.

There appears to be an issue that has been happening lately. It appears that if an enforcement action was extended then there may be no additional notification and the enforcement site does not reflect this extension. The only way
to currently find out if an enforcement action was extended is to contact Xbox support.

1-800-4my-xbox if you're in the US/Canada or
http://support.xbox.com/contact-us They cannot assist with enforcement, but they can tell you if you still have an active enforcement action not showing on the website.

sounds like you have a suspension that you can't see. I got banned twice in one day somehow and it should have ended and been lifted yesterday.but I cannot talk or send messages. When I contact microsoft she tells me I have a suspension until september
2017! 3 months! Sorry brother it seems we are in the same boat. It's really ridiculous as people abuse the report system and I trash talk my friends as a joke I cannot believe they do this to people when all they have to do is block you if they don't like
what you wrote but I still learned my lesson.

Hey there.

Depending your region, the timing may have been different. Are you still having issues sending messages or has the issue cleared up for you? Let us know.

Yes, but i did talk to someone on xbox support, they told me that there is another suspension on my account. Even tho when i look at my enforcement history there is no other suspension..

A week before, i was talking to xbox and they assured me that my account would be back to normal after the 14/6/17. No mention of any other suspension.

Please can you look into this for me. its not fair that iv been waiting for my suspension to end. And then to be told that there is another suspension that i was never told about, its just very suspicious considering as i said,i was talking to xbox support
the week before my suspension ended and they looked at my suspension and told me id be back after the 14th.

Whenever I try to send a message I get the alert “due to a suspension you cannot send messages.” so i know my Voice chat is not working either. This is not an error on my end.