my subscription to xbox game pass ultimate is managed by BT/EE, it is not regular and how...

1. The person who owns the BT/EE account cancels the plan or subscription on their end and after the renewal period everything hopefully goes back to normal.

What's really bothering me is this. If the scammer is creating dummy accounts on BT/EE just to sell game pass keys, they might disregard that account and not bother with cancelling the subscription manually. And if that happens then my game pass subscription will get stuck, and I will be unable to remove it (With no access to BT/EE account that has that key attached to). Nightmare situation.

Also why is there a game pass key provided to BT/EE users anyway. Isn't it obvious that they might share that key? I never gave my microsoft/xbox email to G2A or BT/EE. Why does redeeming a key link my account automatically to a 3rd party non-microsoft account for payments? Frustrating!

Anyways, I just want to know what will happen if the game pass does not auto-renew or cancel next month. Microsoft subscription just ends and can be purchased again at any time. How will this "managed by BT/EE" handle this?

My game pass ultimate subscription was linked to a BT/EE account which I dont have an account there by the way. Can you help me?

Hi, did you managed it? I have same issue

Hello, Raffai M. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

To cancel a subscription managed by BT/EE, you need to log in to your BT/EE account and cancel the subscription from there because from there is where the redeemable code came from.

Another option is to contact BT/EE support with your BT/EE account information and ask them to cancel the subscription.

If you didn’t have a BT/EE account, may I know how you ended up having a Game Pass subscription managed by BT/EE?

I’ll remain attentive to your comments.

Thanks for your time,

Arturo.

Note: Please refrain from sharing personal information, including an email address, order numbers, etc. As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

We have been told Microsoft/XBox support that they are not able to do anything about it, and to go back to the person you bought the code from especially if it's from a site like G2A and contact the seller. The coded for us til we tried to upgrade the subscription and couldn't, so no the seller is going to refund me plus give me extra for the inconvenience.

Hi Luca B, my name is Jose and it is my pleasure to help you.

BT/EE stands for British Telecom/Everywhere. It's a telephone company. EE sells mobile phones (or 'Cell Phones') and contracts in the UK. Some of these offers are tied to Xbox Game Pass Ultimate.

It seems that this is what the seller has sold you. Because these codes are tied to a phone contract, recurring billing cannot be removed.

If you have redeemed one of these codes, you will need to contact Xbox Support to investigate.

Support: https://support.xbox.com/contact-us/

Information source (Credits): https://answers.microsoft.com/thread/7a45a4db-6431-467a-8dd3-a9446acfd280

I hope this information is useful for you.

Greetings,
Jose.