My subscription does not appear and they already loaded it to my card

please try a power cycle, sign out and back in to your profile. if still not working check your subscriptions and if it doesnt show there that you have it then you will need to contact support. make sure you double check your account to make sure the money
was taken before contacting support.

Hi!

Perform a power cycle in your console and check it again

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

Also you can find more info here

https://support.xbox.com/en-US/browse/billing/xbox-subscriptions

This option does not appear, because it was already charged once and there was no credit on the card There is saying that dnv will be charged on the 11th but I wanted to cancel this spending at least
this month

Please help me, I need to cancel my subscription

Try restarting your system and check again and see if it appears.

(I translated on google because my english is bad) It was the same with me, I could not get my father's debit card and said he was invalid. I used my mother's card to buy it and this error appeared, then I used my prepaid credit card with no balance and
it appeared again. Also a symbol of "!" In the card and I was saying that a month's subscription was for R $ 2 (in reais because I'm Brazilian)