My store Currency

Hello again Timhumphries3, To effectively clarify this issue, it is necessary that you contact Microsoft support directly via chat, because only they can explain the reason your account still shows in dollars.

To do so go to the link below:

https://support.xbox.com/en-gb/contact-us

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Timhumphries3, you have to log in to the website below go under "Payment and Collection and then in Address Book and put your UK address, preferably that matches with the credit card you will use in your account.

https://account.microsoft.com/

Sorry to hear it. Currency for a specific country can only be used for purchases in that country. This means that a Canadian currency card can only be used by a Canadian gamertag.

I have changed it to my address and the store is still in dollars

You cant

Support cannot change currencies

I don't think you realize the issue

It's MS store.currency

Not xbox currency

You cant merge Jamaican ms store currency with us currency

If.It was us ms.store.And us xbox store then you can use.the currency in BOTH STORES

but you decided to go around the region locks and. Bought Jamaican usd ms store currency and us xbox currency which cannot be put together

If you had followed thr rules instead of following 7 deadly sins forums you wouldn't have 2 different currencies

You CANT buy Jamaican xbox currency

And this is why you dont try and bypass the rules

You can only use it for Windows store.or ms store purchases

If you run into region issues with Xbox purchases with your Xbox currency contact whoever told you from 7 deadly sins for.help

Bit bottom line is you CANT use Jamaican ms store currency for a region you don't live in