My sons xbox is stuck on mute

Discus and support My sons xbox is stuck on mute in XBoX on Consoles to solve the problem; my sons xbox is stuck on mute - we have tried to switching profiles, rebooting and new speakers - but nothing works - can anyone help?... Discussion in 'XBoX on Consoles' started by N O 20, Dec 22, 2020.

  1. N O 20
    N O 20 Guest

    My sons xbox is stuck on mute


    my sons xbox is stuck on mute - we have tried to switching profiles, rebooting and new speakers - but nothing works - can anyone help?

    :)
     
    N O 20, Dec 22, 2020
    #1
  2. Wolverine832 Win User

    My sons xbox is stuck on mute

    It could just be an audio setting.
  3. killershame12 Win User

    Headset stuck on mute

    MY Head set is stuck ln mute any suggestions?
  4. Dr Black Bones Win User

    XBOX Live continued harassment of young teenage son despite complaints filed and blocking

    Yeah the only thing you can really do is block, report and mute the users bothering your son. If your son can't stop playing with the friend they somehow always get through, then set up a private party where only your sons friends can join.

    Muting the players will be the best thing as they cannot talk to your son after this, even if they join the game, they'll be muted, but make sure to mute them by their profiles and not in the game, as muting them in game will only mute them in that specific
    game, but muting by the profile, you will mute them in party's and any game.
  5. jeannepanc Win User

    Cannot hear when headset or any earbuds are plugged into controller

    You've given the best advice thank you. My son did say the mute icon is on the screen but his headset is NOT on mute.
  6. XBF Felixx P Win User

    mute icon on my sons xbox

    Hey
    MatthewWatkins2
    ,

    Thank you for reaching out to Xbox forums support. If you haven't already done so, go ahead and try performing a Soft console Factory
    reset
    on your console by doing the following:

    1. Press the Xbox button to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select System.
    5. Select Console info & updates.
    6. Select Reset console. [Keep my Games and Apps]
    Make sure you have both your email and password on hand as you will be asked to sign back in. There is an option to delete everything and to save your games and apps; choose the latter.

    Hope this helps!

    Felix

    Xbox forums support
Thema:

My sons xbox is stuck on mute

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