My son's xbox account was hacked and deleted

My son's Xbox account was hacked. The hacker was using racist and profane comments...posing as my son. He then deleted everything my son had saved in the game. Can this saved information be recovered?

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Hi Rui *.

My name is Mauro and am glad to assist you. We are sorry for this incident.

Please open a ticket with Minecraft and let them know about this incident.

https://help.minecraft.net/hc/es/request/new?ticket_form_id=360001225811

Thanks,
Mauro

Hello KungFu.
My name is Ezequiel. I'm an Independent Consultant and I'm happy to help you today. I am very sorry that this happened to your son, you may be able to recover your account. Please follow this official Microsoft link and you will recover your child's account and he will be happy to play again.

https://support.microsoft.com/accou...-account-52d7f36e-4c2f-489a-8584-de5fc7918362

[quote user="Mackey90210"]
recently my sons xbox account was hacked by someone

the hacker maximized all his stats and achievements

Im concerned that my sons account will be banned.





[/quote]By hacked you mean Phished (google the term "phished") and i would contact customer support and explain the situation to them, if your son has done nothing wrong they may be able to offer a solution, but if he is not telling you the truth the account/console
will be permanently banned from XBL.

A friend of mine had this same issue recently. He was told that his account had been locked but he saw a whole bunch of new games played on his list. I don't know how their account locking works but it doesn't seem to work all that well.