My son was charged

Tai'Vohn Dupree · Feb 19, 2023

My son's debit card was charged for something he did not authorize. This is the receipt ID:

kizcytEdsyoFj-lCyEeczxBkvsb-ikmbkyenwCdwp-bfjltowdzDgFp

:)

OpticRJames

Hi there. My name is Ron, a fellow Xbox gamer. I will be more than happy to help you.

Since it was an unauthorized charge, please use this link to request a refund, https://support.xbox.com/en-US/forms/request-a-....

You can get the order number from this link, https://account.microsoft.com/billing/orders.

toni8669

That’s the problem Verizon told me to call Microsoft and vs versa. I’ve decided to speak to a lawyer. There were 10 transactions with just one minute all for the purchase of nba and ops video games

Under my number. Someone will have to answer. I will close my account with both companies since no one will help. In addition I will file a police report tomorrow.

CTHOMAS247

I was wondering the same, do I file a police report? Do you figure out a solution?

CTHOMAS247

I received a email on Saturday stating that $150 was charged to my childs phone number on Verizon. Verizon does not have a way to dispute charges & states have to contact Microsoft. We don't even have XBox accounts in the house.

There does not seem to be a way to speak to anyone at Microsoft.

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

If you have already checked all Microsoft accounts and you can't seem to locate the charge, you're correct that it can be a fraudulent charge and you may need to dispute the charge to Verizon.

For your reference, you can check this link: https://support.xbox.com/en-US/help/subscriptio...

My son was charged