My son used a Fortnite v bucks card and it said it sent him a code to his account email I...

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Just to clarify, your son redeemed a code for Fortnite Vbucks Card? If yes, could you please sign in his account at https://account.microsoft.com/billing/orders and check if you can see his redemption transaction for it?

Hi, FinGill my name is Jose, and I would be happy to help.

To buy V-Bucks, you can follow these steps:

Purchase V-Bucks from the Fortnite store or a trusted retailer.

When you complete your purchase, you will receive a gift card code.

Give the gift card code to your friend.

Your friend will be able to redeem the gift card code in the Fortnite store. Once you redeem the code, the V-Bucks will be added to your Fortnite account.

I hope this information is useful to you and you can give the V-bucks to your friend.

Sincerely
Jose.

Consumables like Fortnite V-Bucks have to be purchased by the account that is supposed to use them.

Unfortunately, there is no way to transfer consumables to a different account. While it is possible to buy a game and some DLCs that your son can play thanks to the Home Console setting that shares your game purchases with the first console you set up with
your account, consumables can't be shared to a console.

Therefore your son can't see the V-Bucks in his account, as the V-Bucks are stored on your account, and not shared to the console.

In order to get your son V-Bucks, you would have to buy him a currency gift card, that your son then redeems, and with which he can then buy V-Bucks for himself.

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

I’m sorry to hear that your V-Bucks have not been claimed on Xbox. If you have redeemed a V-Bucks card through the Fortnite account on the back of the card and used the code generated to add to your individual Xbox account through Microsoft, but the V-Bucks do not show up on your child’s account on Xbox, you can try the following steps:
1. Check if the card was redeemed to the correct account.
2. Check if the V-Bucks are available on the account that redeemed the card.
3. Check if the V-Bucks are available on other platforms such as PC or mobile.

I hope this helps.

Hi there! This is Virginia O.

I understand that you are experiencing getting the V-bucks added on son's account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Kalina, did you redeem a V-bucks code on his account?

Or you bought V-bucks digitally and sent it on his account?

Please give an update in order for us to be on the same page and troubleshooting steps be given. Thank you very much.