My son received an Xbox gift card but most of the code got scratched off. We are unable to...

Discus and support My son received an Xbox gift card but most of the code got scratched off. We are unable to... in XBoX on Windows to solve the problem; My son received an Xbox gift card last month for his birthday. When he tried to redeem it most of the code got scratched off. Is there anything we can... Discussion in 'XBoX on Windows' started by gaby gua, Mar 12, 2025.

  1. gaby gua
    gaby gua Guest

    My son received an Xbox gift card but most of the code got scratched off. We are unable to...


    My son received an Xbox gift card last month for his birthday. When he tried to redeem it most of the code got scratched off. Is there anything we can do?

    :)
     
    gaby gua, Mar 12, 2025
    #1
  2. SwordofWhedon Win User

    My son received an Xbox gift card but most of the code got scratched off. We are unable to redeem it. Is there anything we can do?

    you would need to contact the issuing company which you would find on the back of the card or on your receipt. They buy codes from Microsoft in a responsible for distributing them
  3. Jadie Rage Win User

    Issues redeeming minecraft minecoins gift card on android tablet - I did not receive a 25 digit code on my receipt

  4. Mister Beep Win User

    Xbox One 1 TB RoTB Bundle, prepaid cards blank

    Hey JapanNoFurenchy,

    Be sure to scratch off the entire card, as the both codes are on one card. If you completely scratch off the card and confirm there are no codes on the card, the next step will be to contact Amazon to explain the issue and request an exchange. Unfortunately
    we are unable to replace codes that are included in Xbox One console bundles.

    Please feel free to let us know how it goes!
  5. Craw DZZY Win User

    Redeem prepaid codes

    I have exactly the same problem, my son scratched the silver panel off and scratched the first part of the code off, there is a bar code & number on the card so surely this can be retrieved???
  6. HoldingAces Win User

    Damaged xbox gift card

    Hi there.

    Has this gift card already been redeemed or claimed?

    Also, when you purchased the gift card, was the code already scratched off?
Thema:

My son received an Xbox gift card but most of the code got scratched off. We are unable to...

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