My son have a Xbox game we used the credit card once we keep getting hit on my credit card...

In my experience, your bank is being “helpful” and moving a recurring payments from recognized sources over to the new card.

If you don’t mean that you have obtained a new credit card from the bank, then likely the fuel card remains on your account, and the subscription is tied to it, I assume that’s what you keep getting charged for

Talked to a rep to verify that my credit cards were deleted from the account, they assured me they were. My son used a gift card, the rep suggested that’s how we make purchases from now on, to buy a game last night. I woke up this morning to 10 additional charges for the same game on my credit card. Not only were my credit cards back in the system but we charged 10 times for the same purchase. Tried to call in and was put on hold for 45 minutes before I just hung up.

I keep get charged to my credit card for an account that we can not access.

Hi we are in the UK - my son entered a code thinking he was getting free stuff for Fortnight but we have just discovered a charge to our credit card. We came across a form to in the hope of getting a refund but now can't find the form!! Am very frustrated,
we did not authorise this payment from credit card but can't find any help

Have tried to get both "Suit dlc" and "Variety dlc" but it keeps saying there's a fault with my credit card with

STATUS CODE 80190861.

But we don't use a credit card on xbox live for anything we use microsoft points. My account says ~

In your Microsoft account: £13.79

So why can't I use this option?

I've even spoken to an Xbox live helper via the chat option but we've had no joy........