My son has his home XBox at my ex wife's house. I just bought a new Xbox. We can access...

Hi there,

it might be different for some games, but in general when a user uses multiple consoles. The game will synchronize any save games for that account when a game is started, assuming the consoles are connected to the internet (Xbox Network) when used.

In some situations you may get a pop up that the other console is still synchronizing, in such situation the other console may need to be powered on to finish synchronizing.

For a game like minecraft you may need to start the game and have the game search for 'old' worlds via the option 'Sync Old Worlds'

Hi Geri,

Thank you for reaching out.

Firstly I can confirm that it is a Microsoft Account. The issue is that the account was created using my ex-husband's Microsoft account, which I can not access.

I can not legally login into his account and so I want to move all of my son's game profiles off my ex-husband's account to merge onto a new profile. The only way to do this is to be able to access the existing account, which I don't have access to.

Since my son plays the Xbox and not my ex-husband, my ex-husband left the Xbox with his son when we separated.

How can I verify that the game accounts on the Xbox belong to my son when they are registered on my husband's Microsoft account. I can't provide order history as I can't access the account to provide it.

Thank you.

My son and I do this as we live in the same house. My Xbox is listed as his Home and his Xbox is listed as my Home. That way we both have full access to play all the games in both of our collections on either Xbox anytime.

I am having this issue too. I bought gold for my son. He set the xbox as his home xbox and downloaded his games. He can get online without issue. However, his brothers cannot get on gold.

We have a second xbox in the house. It is set as my home xbox and everyone can get online without a problem.

Let me know if I understand this correctly.

1. So I am making my younger son's Xbox (the new one) the Home Xbox.

2. My older son then signs into the new Xbox (adds his gamertag to the new Xbox) that has the Xbox Live account.

3. Do I need to make the old Xbox a Home console as well or can only one Xbox have a Home designation.

4. Can my older son be logged into both or can he just be on one Xbox at a time?

5. Or, Does he just have to have the gamertag attached to the new Xbox and does not have to be logged in to the new Xbox for my younger son to access Xbox Live.

Sorry this very confusing to me.