My son created a second account in our family account

Discus and support My son created a second account in our family account in XBoX on Windows to solve the problem; So my ten year old asked us to put some money on his account for a game. We did and found out that he had created a second account and that the money... Discussion in 'XBoX on Windows' started by Jpzivot, May 8, 2020.

  1. Jpzivot
    Jpzivot Guest

    My son created a second account in our family account


    So my ten year old asked us to put some money on his account for a game. We did and found out that he had created a second account and that the money went to the wrong one. How could i rectify this?

    :)
     
    Jpzivot, May 8, 2020
    #1
  2. zamfirdavid13 Win User

    My son created a second account in our family account

    Okay , I have found a video on YouTube which I tested and works perfectly : https://m.youtube.com/watch?v=-s5cdhV5Lcc
  3. zamfirdavid13 Win User

    My son created a second account in our family account

    He bought something or those money are still intact ?

    If he bought a game , it can not be refunded only if bought from the Microsoft Store
  4. zamfirdavid13 Win User

    My son created a second account in our family account

  5. zamfirdavid13 Win User

    My son created a second account in our family account

  6. Jpzivot Win User

    My son created a second account in our family account

    He requested the funds to purchase robux from an account that he somehow created (it's in our shared family account). Now I'm trying to figure out how to get it to the account he actually uses lol
Thema:

My son created a second account in our family account

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