My son cancelled Xbox Live Gold 12 month Gift Card

You can try contacting support to see if they can do anything, but otherwise, if it was cancelled you'd have to buy a new subscription. http://support.xbox.com/contact-us

[quote user="smalls bonner99"]

My son received an Xbox Live Gold Starter kit that was suppose to come with a 12 month xbox live membership. We are unable to find the code. Where would this be in the box???

[/quote]The code should be on the back of the card that says 12 month gold.

Hello, what type of prepaid cards did you purchase? Microsoft gift cards, xbox gift cards, 3 months of Live, 6 months of Live, 12 months of Live?

I purchased xbox gift cards

Hello, what type of prepaid cards did you purchase? Microsoft gift cards, xbox gift cards, 3 months of Live, 6 months of Live, 12 months of Live?

If I understand correctly you bought a 65$ Xbox Gift card and tried to purchase Xbox Live Gold with it but it asked for your creditcard instead?

Unfortunately you can't purchase Xbox Live gold using gift card, you'll need to either buy Xbox Live Gold cards which come in 1-3-6-12 months (promotional ones can have an extra month or 2) or you'll need to purchase it using a creditcard.