My son bought the wrong card

Discus and support My son bought the wrong card in XBoX on Consoles to solve the problem; Can an xbox 3 month live card be exchanged for a gift card? d8d1ec3d-a5d4-454a-aec2-bc3bb887a691 Discussion in 'XBoX on Consoles' started by rickwhoo, Aug 10, 2018.

  1. rickwhoo
    rickwhoo Guest

    My son bought the wrong card


    Can an xbox 3 month live card be exchanged for a gift card?

    :)
     
    rickwhoo, Aug 10, 2018
    #1
  2. My son bought the wrong game

    my son bought the wrong game...can we exchange it?
     
    raphouphou2345, Aug 10, 2018
    #2
  3. Arminator
    Arminator Guest
    My son bought the wrong game

    Usually, digital download games are not refundable.

    However, on a case by case basis, the official support might be able to refund or exchange it for the proper game.

    You need to contact the official support at
    https://support.xbox.com/contact-us
    for that.
     
    Arminator, Aug 10, 2018
    #3
  4. My son bought the wrong card

    if the code hasnt been used and the value is the same or the differenfe made up i dont see qhy not. Ive exchanged cards from various stores. Check with them and see what their policy is
     
    BGC sOEaGle64, Aug 10, 2018
    #4
  5. rickwhoo
    rickwhoo Guest
    He bought it at Shoprite and they said they won't exchange it. Xbox said they could do it too. Shoprite just lost a customer.
     
    rickwhoo, Aug 10, 2018
    #5
  6. Saeleth
    Saeleth Guest
    If the back of the card hasn't been scratches off there is no reason the store shouldn't be able to do anything exchange. Honestly I would contact Shoprite corporate as they will likely side with you especially since MS said the exchange could be done.
     
    Saeleth, Aug 10, 2018
    #6
  7. ngocphi
    ngocphi Guest
    except like most.retailers prepaid codes are final sale regardless of if it's scratched or not

    Ms has to defer to.thr.retailer but it.is.still.upto.the store policy to decide if it can be exchanged or not as customary with prepaid cards as ms doesn't deal with retail cards

    Like 99.9% of.stores.it.would.be a NO

    You are going to have use it as added prepaid time or sell it at a discount online @op
     
    ngocphi, Aug 10, 2018
    #7
  8. My son bought the wrong card

    glad you were able to get it taken care of.

    At the very least they could have explained to you why you could not.
     
    BGC sOEaGle64, Nov 3, 2018
    #8
  9. rickwhoo Win User

    My son bought the wrong card

    He bought it at Shoprite and they said they won't exchange it. Xbox said they could do it too. Shoprite just lost a customer.
  10. BGC sOEaGle64 Win User

    My son bought the wrong card

    He bought it at Shoprite and they said they won't exchange it. Xbox said they could do it too. Shoprite just lost a customer.
    glad you were able to get it taken care of.

    At the very least they could have explained to you why you could not.
  11. Saeleth Win User

    My son bought the wrong card

    If the back of the card hasn't been scratches off there is no reason the store shouldn't be able to do anything exchange. Honestly I would contact Shoprite corporate as they will likely side with you especially since MS said the exchange could be done.
  12. ngocphi Win User

    My son bought the wrong card

    If the back of the card hasn't been scratches off there is no reason the store shouldn't be able to do anything exchange. Honestly I would contact Shoprite corporate as they will likely side with you especially since MS said the exchange could be done.
    except like most.retailers prepaid codes are final sale regardless of if it's scratched or not

    Ms has to defer to.thr.retailer but it.is.still.upto.the store policy to decide if it can be exchanged or not as customary with prepaid cards as ms doesn't deal with retail cards

    Like 99.9% of.stores.it.would.be a NO

    You are going to have use it as added prepaid time or sell it at a discount online @op
  13. BGC sOEaGle64 Win User

    My son bought the wrong card

    if the code hasnt been used and the value is the same or the differenfe made up i dont see qhy not. Ive exchanged cards from various stores. Check with them and see what their policy is
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My son bought the wrong card

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