My son and I have two separate accounts, but it wont let us play at the same time. I get...

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your Xbox problem.

If I may ask, what happens when you try to play at the same time?

Is this on the same console or separate consoles? What error are you getting? Thanks!

I only have 2 XBOX One consoles. The XBOX Live account is associated with my account which I use for parental controls on my two sons accounts. They each use their own separate account to play on their own XBOX One console.

- 2 XBOX One consoles

- my admin account with XBOX Live subscription

- my two sons have their own accounts they use to play on each of their XBOX One Consoles.

Actually, you can be signed into the 360 and the One at the same time. You can't be signed into 2 360s or 2 Ones at the same time. But it would still be recommended that you get a separate subscription for your son's account as it is against the code of
conduct to let anyone else use your account.

Realistically this wouldn’t work, it only works if both of you are sharing on xbox using the home xbox feature and having both accounts on the same xbox. If you plan on playing at same time across two seperate devices it wont work with two seperate accounts.
As mentioned it is advised not to use the same account shared to play at the same time

Thank you for the reply.

Neither console would ever let me play an installed game without the disc regardless of it's the home one. Always says insert disc to read the license.

I just want to play two separate games at the same time. I'll try a child account and hope that allows us to use both consoles at the same time.

So it looks like I need to create an email to add someone? How is that different than just making a separate account? They're children which means they don't have phones or email.