my Solitaire & casual games does not start anymore.

Hi Enrique Zueco Ruiz,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)



Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Hi Enrique Zueco Ruiz,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you wanted to know if you can still recover game before the game crashes.

Kindly check it here, What is GamerScore? – Microsoft Casual Games (zendesk.com)





We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

I looked at the linked solution, and it appears to be geared to Windows 10. I have Windows 11 Version 22H2, and I can't seem to find either the Windows Store Apps Troubleshooter or a "Repair" option when I right-click Solitaire & Casual Games in the list of All Apps. Is there a Windows 11-specific method for troubleshooting this "crash when launching" issue with Solitaire & Casual Games?

I did subsequently find the Windows Store Apps Troubleshooter, which had me first restore User Account Control, then Repair, then Reset Solitaire & Casual Games. I attempted to launch Solitaire & Casual Games after each step, and still had the crash issue.

I finally right-clicked on Solitaire & Casual Games in the Start Menu list of "All Apps," clicked App Settings, and then scrolled down (something I hadn't previously noticed was possible) to where I could click "Repair". After Repair, I left-clicked Solitaire & Casual Games in "All Apps," and it finally launched! I then had to click on the top right-hand corner of the app window to log in, and my previous progress was restored. Good to go now!

Hello AnnGissel,

Thank you for bringing this issue to our attention. Microsoft Solitaire is a Microsoft casual game. Therefore, the

Microsoft Casual Games Community will be able to assist with any issues or questions about Microsoft Solitaire. Be sure to let us know the results!

I had the same problem and was convinced it was due to an MS upgrade in windows store. I've just this minute gone into Windows store and found an upgrade to MS Solitaire & Casual games. Upgraded and MS Solitaire & Casual Games now working !!!!!