my series x controller’s left stick wont go upwards at all and am sure the stick is not...

I have two controllers BOTH with drift issues. The one left thumb-stick drifts upwards and the other one has a right thumb-stick drift issue that drifts upward.

Like what the heck am I suppose to do. #SMH

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Mohamed, According to your report, the control has a bad contact, my friend.

In that case, I advise you to activate the warranty if the product still has it.

Click on this link, if your console appears in your account click on it or register it.

After clicking on it, go to ''online service''. In the category put ''accessories'' and next to ''standard control'' and fill in the form with your data.

https://support.xbox.com/en-us/help/hardware-ne...

I remain at your disposal if you have any further questions.

I am also having issues with my controller analog stick. Mostly it happens when I play Overwatch and the stick "sticks". I am hoping it will be fixed with the controller design for the Xbox Series X.

Hi there ADILs welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Yes! It has warranty and I have send mine to service before, mine had a similar issue with the right stick! You can send it to repair following these steps https://beta.support.xbox.com/help/hardware-net...

To find out if your Xbox Controller is under warranty, you’ll need to know the controller’s serial number. You can find it inside the battery compartment, below the barcode. When you have the number, go to the controller replacement request form and enter it in the serial number field at the bottom of the page. Then, you will be able to create the exchange order for the controller!