My screen is turning purple/black while playing COD 2019 it also doesn't let me see my...

Hello!

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Thank you for understanding.

Hello dalton brady1,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are experiencing issues with your screen while playing Call of Duty 2019. To better assist you, I would like to ask you a few questions:



- How long have you been having this problem?

- Does it happen only in the campaign mode or in other modes as well?

- Have you tried updating your game and your console to the latest version?

- Have you checked your HDMI cable and TV settings for any possible interference?

- Is this happening with other games?

To troubleshoot this issue, please follow these steps:

- Check if the HDMI cable is securely connected to both your Xbox One and your TV or monitor. If possible, try using a different HDMI cable or a different port on your TV or monitor.

- Restart your Xbox One by holding the power button for 10 seconds, then turning it back on.

- Clear the cache on your Xbox One by unplugging the power cord for 30 seconds, then plugging it back in.

- Uninstall and reinstall Call of Duty: Modern Warfare 2019 from your Xbox One. To do this, go to My games & apps > Games > Call of Duty: Modern Warfare 2019 > Manage game & add-ons > Uninstall all. Then, insert the game disc or download the game again from the Microsoft Store.

- If none of the above steps resolve the issue, you may need to contact the Xbox Support team for further assistance.

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

the same is happening to me, I load cod ghost, I see the ghost face and then the screen turns black

I have been having a problem with my Minecraft forum on Xbox1. Logging onto my world I can play for approximately for seven to ten minutes before my screen goes a purple and black saying that this world is to corrupted and quit unexpectedly. This has been
going on for quite sometime and it is really bothering me. If anyone has a fix please let me know ASAP!

COD seemed to have froze for a good thirty minutes on the splash screen. When I tried to run other programs, they too froze. The game also constantly flashes a black screen while playing.