My S Series keeps crashing. DO NOT download Xbox 360 profile. HELP please.

Discus and support My S Series keeps crashing. DO NOT download Xbox 360 profile. HELP please. in XBoX Games and Apps to solve the problem; Good morning, I am writing again because a week ago I asked for help because my series s did not download my xbox 360 profile so I can not play 360... Discussion in 'XBoX Games and Apps' started by RoberR7, Mar 20, 2021.

  1. RoberR7
    RoberR7 Guest

    My S Series keeps crashing. DO NOT download Xbox 360 profile. HELP please.


    Code:
    Good morning, I am writing again because a week ago I asked for help because my series s did not download my xbox 360 profile so I can not play 360 games.

In this link you can see the conversation and the solutions they gave me but they still don't work:

[url]https://answers.microsoft.com/en-us/xbox/forum/xba_gapp/my-xbox-series-s-does-not-download-profile-for/b5d9a297-d53b-47e5-a91b-6eec425db67b[/url]

Any other idea? It frustrates me a lot because I recently bought backward compatible games and I can't use them.

Thank you all.
    :)
     
    RoberR7, Mar 20, 2021
    #1
  2. MrsNesbitt1 Win User

    Series S keeps crashing

    I have all the same systems and all have failed minus the OG Xbox and Series X but that's still under warranty so I'd give it a few months before it joins them. 360 had red ring, xbox one disc drive failure, one x power supply failure, and now my Series S. I'm not paying $200 for out of warranty repair as Microsoft products have grown kind of stale. Time to try something different but thanks for your help.
  3. Ricardo Lechuga Win User

    Series S keeps crashing

    That's strange, I Have Xbox 360, Xbox one Fat, Xbox one X and Xbox series X, just my One X had issues, but I replaced trough the out of warranty service and all of them are currently working
  4. Ronnieee Win User

    Why do my games keep crashing on Xbox series s?

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help with your games problem.

    If I may ask, are you using an external hard drive?

    If you are, try removing the hard drive and playing the games you have from the console to see if the problem still persist. Since this could be due to a corrupt storage.

    If you do not have one, please do a reset to clear the system cache.

    NOTE: This will remove the profiles on your console, make sure that you remember the email and password to your account.

    No data or game saves will be lost doing this, everything is backed up to the cloud servers.

    1. Press the Xbox button to open the guide.

    2. Select Settings.

    3. Select System.

    4. Select Console info

    5. Select Reset console.

    6. Select Reset and keep my games & apps

    This will also help sync the data on your console properly.

    If that will not work, I would already suggest resetting it and choosing the option to delete everything and see if that will fix the issue.

    Hope that helps!
  5. MrsNesbitt1 Win User

    Series S keeps crashing

    Yea that's what I figured. 18 months old and my console is a brick. This is the 4th xbox I've had since 360 that's failed. Should have learned my lesson by now with Microsoft products and this will definitely be my last.
  6. WattyNuela Win User

    Why do games keep crashing on my Series S?

    Hello Martin, this is Manuela. I'm an Independent Advisor and community user like you willing to assist with this

    I'm sorry to hear you're experiencing this unexpected behavior in your Xbox Series S

    Please tell me, what procedures you tried so far to fix this?
    And may I know if your console is enrolled to the Insiders program?
Thema:

My S Series keeps crashing. DO NOT download Xbox 360 profile. HELP please.

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