My right paddles on my elite controller stopped working how do I fix this issue

Hi, Lucas. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

I would highly recommend trying out the troubleshooting steps from this link first, https://support.xbox.com/help/hardware-network/....

If the problem still persists after doing the steps, please check if the controller is under warranty through this link, https://support.xbox.com/en-US/help/hardware-ne....

You can create a replacement order at https://support.microsoft.com/devices.

I tried updating and troubleshooting but both haven’t worked I do have a warranty on the controller.

I'm glad to hear that. I would highly recommend proceeding with the replacement order on the service website that I have provided.

This was my only complaint about this controller. Fortunately the paddles from my spare Elite 1 fit and work perfectly. I was hesitant at first as I discovered the joysticks weren't compatible from the elite 1 to the elite 2 but the paddles do work. I've
been playing with the bigger paddles on my elite 2 since Thursday afternoon and I haven't noticed or had any issues.

I think the elite controller is worth it. I generally map my left and right analog clicks to the paddles, which works great. I haven't really come across any issues with it other than the rubber on the handles starting to peel off, but considering how
long Iv had it.. its done really well.