My right joystick on my Xbox controller is not working

Hi there Travis, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

I'm sorry to read that you are experiencing issues with the right joystick of your controller.

Please check that the controller you are using has its firmware fully updated using the instructions provided in the following link:

https://support.xbox.com/help/hardware-network/controller/update-xbox-wireless-controller

Often, an outdated controller firmware can cause issues like the one you are experiencing, so it's worth ruling that out as a possible cause.

If the problem persists, do you encounter the same issue when using the controller while connected via USB cable and when using it on different devices? This would help us isolate the problem.

Kind regards,
Gerardo.

I left my xbox unplugged all night, just turned it on with the controller and still not recognizing the right joystick.

I updated my controller, but still my joysticks are not working when I play games. The joysticks only appear to be working in the menu.

Hello sorry it took forever for me to reply but It did not work I'm starting to think it's my Xbox that's messed up but it runs perfectly. I just got a new controller last night and the right joystick won't work so it's non of the controllers so I'm guessing Xbox

Having the same issue. Right joystick only works in test mode and when magnifier is on. I can actually go into the controller settings and “swap sticks” and then the right joystick works but not the left. So clearly the controller is working properly and not damaged or faulty. Feels like its some sort of software/setting issue. Same problem on (4) separate controllers and (2) different xbox consoles….