My rewards premium points ?

Discus and support My rewards premium points ? in XBoX Rewards & Social to solve the problem; i have over 5000premium points i will she have on the xbox one Account! Why she not on the Account 68a3682f-672c-4ece-9bab-201e493b8afa Discussion in 'XBoX Rewards & Social' started by AKIRA I Sakai, Jun 6, 2018.

  1. AKIRA I Sakai
    AKIRA I Sakai Guest

    My rewards premium points ?


    i have over 5000premium points i will she have on the xbox one Account! Why she not on the Account

    :)
     
    AKIRA I Sakai, Jun 6, 2018
    #1
  2. Karazun
    Karazun Guest
    Robo-rewards: missing the 2000 extra points for „C: \ COMPLETE“ Mission

    Hello,

    I finished all the robo-rewards Levels („C: \ LAUNCH“, „C: \ ACTIVATE“, „C: \ EQUIP“), but i didn't got the 2000 extra points till now.

    The „C: \ COMPLETE“ Mission is marked as done (the medal is Gold or Yellow) but i didn't received the 2000 extra points. At my Premium Level site there listed just the 8000 points for the robo-rewards Level 1 - 3.
     
    Karazun, Jun 6, 2018
    #2
  3. Duwen-898A2E32-3AED-43DC-808E-B02B7AA4A2DA
    Duwen-898A2E32-3AED-43DC-808E-B02B7AA4A2DA Guest
    profile hacked/msp looted

    Thank you both for the quick replies.

    As I said in my first post, I've already changed my password and followed all recommended security protocols, and I'll be calling the uk support number in around 8 hours time when it opens.

    I've just checked all my billing details to see if my credit card details had been compromised too, but luckily the card linked to my profile has expired. I was also able to see how my msp were used too (my initial estimate of "just under 4000msp" was a
    little off as my last actual balance was 3140msp) - here's a copy of the unauthorised purchases:

    Date Transaction description Details Type Amount Balance

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 20Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 260Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 500Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 740Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 980Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 1,220Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 1,460Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 1,700Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 1,940Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 2,180Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 2,420Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 2,660Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 2,900Microsoft Points

    ...what the hell's "PREMIUM GOLD JUMBO"? ...and why is it not showing in my download history?
     
    Duwen-898A2E32-3AED-43DC-808E-B02B7AA4A2DA, Jun 6, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    My rewards premium points ?

    Hello AKIRA I Sakai,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
     
    XBLRewards8, Jun 6, 2018
    #4
  5. XBLRewards8 Win User

    My rewards premium points ?

    Hello AKIRA I Sakai,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  6. HiEF Win User

    Ads causing Microsoft Solitaire Game to Freeze up.

    This may just be the device you use, being laggy. Or you may have to get premium, though on Microsoft rewards you can use points to get premium version for your Microsoft account meaning no adverts. It is only 1500 points which is not a lot. If you don't already use Microsoft rewards it is a thing that encourages you to use the search engine Bing and complete quizzes for points, which you can then spend on prizes such as Microsoft solitaire premium edition, or gift cards. Even though 1500 points sounds a lot, you can easily rake in over 5000 points a month.

    Hope this helped
    [​IMG]
  7. Duwen-898A2E32-3AED- Win User

    profile hacked/msp looted

    Thank you both for the quick replies.

    As I said in my first post, I've already changed my password and followed all recommended security protocols, and I'll be calling the uk support number in around 8 hours time when it opens.

    I've just checked all my billing details to see if my credit card details had been compromised too, but luckily the card linked to my profile has expired. I was also able to see how my msp were used too (my initial estimate of "just under 4000msp" was a
    little off as my last actual balance was 3140msp) - here's a copy of the unauthorised purchases:

    Date Transaction description Details Type Amount Balance

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 20Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 260Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 500Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 740Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 980Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 1,220Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 1,460Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 1,700Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 1,940Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 2,180Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 2,420Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 2,660Microsoft Points

    25/05/2012 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points 2,900Microsoft Points

    ...what the hell's "PREMIUM GOLD JUMBO"? ...and why is it not showing in my download history?
  8. Jerwynn Win User

    MS Points Stolen

    My points was also stolen

    31/10/2011 GOLD PACK -- Game Consumable -80Microsoft Points --

    31/10/2011 PREMIUM GOLD PACK -- Game Consumable -120Microsoft Points --

    31/10/2011 PREMIUM GOLD PACK -- Game Consumable -120Microsoft Points --

    31/10/2011 PREMIUM GOLD PACK -- Game Consumable -120Microsoft Points --

    31/10/2011 PREMIUM GOLD PACK -- Game Consumable -120Microsoft Points --

    31/10/2011 PREMIUM GOLD PACK -- Game Consumable -120Microsoft Points --

    31/10/2011 PREMIUM GOLD PACK -- Game Consumable -120Microsoft Points --

    31/10/2011 PREMIUM GOLD PACK -- Game Consumable -120Microsoft Points --

    31/10/2011 PREMIUM GOLD PACK -- Game Consumable -120Microsoft Points --

    31/10/2011 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points --

    31/10/2011 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points --

    31/10/2011 PREMIUM GOLD JUMBO -- Game Consumable -240Microsoft Points --

    how do i contact ms for an investigation?
  9. redskull0001 Win User

    cannot use mc points.

    i used to play battlefield 3

    i want to buy battlefield premium with my Microsoft points

    but when i am not able to buy premium with Microsoft points .......
Thema:

My rewards premium points ?

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