My rewards are not being deposited. Information has been verified but I still get the message.

Discus and support My rewards are not being deposited. Information has been verified but I still get the message. in XBoX Rewards & Social to solve the problem; I have over 50,000 points accrued and keep getting a message saying my info needs to be updated. All the information has been confirmed as correct.... Discussion in 'XBoX Rewards & Social' started by ShadowedVale, Dec 22, 2016.

  1. ShadowedVale
    ShadowedVale Guest

    My rewards are not being deposited. Information has been verified but I still get the message.


    I have over 50,000 points accrued and keep getting a message saying my info needs to be updated. All the information has been confirmed as correct.

    :)
     
    ShadowedVale, Dec 22, 2016
    #1
  2. DeathSamRI
    DeathSamRI Guest
    Still not getting my Xbox live rewards deposited.

    It has been almost 2 years not since this issue has started, my Xbox live rewards are not being deposited into my Microsoft account. I keep getting the same message to update my account information but everything is updated. This will be my 3rd time posting
    in this forum and nothing has changed. WHAT DO I NEED TO DO to get some help with this?????
     
    DeathSamRI, Dec 22, 2016
    #2
  3. thedaddy360
    thedaddy360 Guest
    Rewards still not being deposited.

    it's been nearly a year now and my rewards are not being deposited into my account. Last time i posted was months ago and you credited my points manually. Has there been a solution to my problem or do i just need to keep requesting my rewards get deposited
    manually?
     
    thedaddy360, Dec 22, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    My rewards are not being deposited. Information has been verified but I still get the message.

    Hi ShadowedVale. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently
    working on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.
     
    XBLRewards3, Dec 27, 2016
    #4
  5. XBLRewards3 Win User

    My rewards are not being deposited. Information has been verified but I still get the message.

    Hi ShadowedVale. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently
    working on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.
  6. Mister Beep Win User

    $10 compensation for fallout 4 pricing issue

    Hey Yank pvfc!

    If you received an Xbox Live message regarding the Fallout pricing issue, you can check
    Microsoft Commerce to verify if the credit has been applied. Be sure to check for an 'Xbox Live Rewards Deposit' on or around June 21st, 2016.

    If you find an Xbox Live Rewards Deposit, that means you are good to go!
  7. DevilNeverDies Win User

    Mis puntos Microsoft no son depositados

    Hello my Microsoft points are not deposited to my account tells me that I must update and verify my billing address. Check it and it's okay. My rewards account and Xbox live are from the same region I do not understand what the problem is.

    My account has always been verified I have the emails that unfolds. This changes just when I got the 5000 points and the automatic deposit
  8. Mister Beep Win User

    Fallout 4 - Missing Credit

    If you received an Xbox Live message regarding the Fallout pricing issue, you can check Microsoft Commerce to verify if the credit has been applied. Be sure to check for an 'Xbox
    Live Rewards Deposit' on or around June 21st, 2016.

    If you find an Xbox Live Rewards Deposit around that date, that means you're set. Let us know how it goes!
  9. Smwutches Win User

    Xbox Rewards did not deposit to Microsoft Rewards Balanced even though it says deposited

    They would have been deposited on that date. You can verify deposits at
    http://commerce.microsoft.com     Rewards deposits will be listed as a digital return.
Thema:

My rewards are not being deposited. Information has been verified but I still get the message.

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